Showing posts with label clients. Show all posts
Showing posts with label clients. Show all posts

Wednesday, November 25, 2020

#GiveThanks

Be thankful!


We want to express gratitude for all of our clients and their pets throughout the years. Parrish Creek Veterinary Clinic has been open for over 30 years. It started with a young veterinarian and his small family. Dr. Folland had a vision for his business, and wanted every client to feel special. He had the philosophy to treat every client's pet like his own. This philosophy has carried on into the 10, 20, and 30 years of being in business.

This time of year is good to reflect on what Thanksgiving means to us. It's not just about a big meal, but having gratitude for all the things, good or bad. We are thankful for our clients, patients, technicians, science, functional equipment, research, good veterinarians, modern medicine, animals, our clinic building, and so much more.

Thank you for entrusting us with your loved ones. We want to treat them like our own, and give them the best care possible.

This year has been especially hard on everyone. Sure, there's a lot we could complain about, but remembering what we have and being grateful replaces all the bad stuff. Why are we in this field? It's because we care. We care about you, your pets, and maintaining and saving animals' lives.

Let's all be thankful this year of 2020!  

Monday, January 27, 2020

Weight Loss Tips for Your Pet

It's a new year and time to make those annual resolutions. Most people have goals to lose weight and develop a healthier lifestyle. Have you evaluated your pets and their health needs? Did they pack on a few extra pounds this last year that they need to lose? Besides the fact of looking trim and moving around well, pets who are at a healthy weight will likely have less health problems. This goes for all types of animals–dogs, cats, birds, hamsters, reptiles, bunnies, and more.

In our 30 plus years of being in business, we have seen our fair share of overweight and obese pets. And want to know the number one cause of obesity? Poor diet. That's right! By simply changing your pet's diet you can help prolong the life of your loved one. Take birds, for instance. A proper diet is everything for a bird in captivity. If they aren't fed the right foods, they can develop all sorts of health problems related to obesity. By simply keeping them on a strict diet of pellets mixed with nuts, fruit, and veggies, you are creating a healthy lifestyle for your bird. This means no bread, seeds (they are too high in fat for captive birds), or Twinkies (yes, clients have actually fed them to their birds), to name a few.

Let's talk about dogs. If you have a dog, you probably know they love table scraps. Whatever you do, don't feed them stuff from the table–no matter how tempting those begging eyes look. Here's a rule of thumb: if you eat it, they likely shouldn't. Now there are some exceptions. Some veggies can be a healthy treat for your dog. Carrots make great treats! The best thing to feed your dog is what your veterinarian recommends. Usually this is a kibble diet with the occasional healthy dog treat. Make sure not to overfeed or underfeed your dog. Usually the amount to feed your dog is based on their breed and weight. Ask your vet about how much you should be feeding your dog. In addition to a good diet, dogs need exercise

Depending on the breed, dogs should get 20-30 minutes of exercise each day. Some breeds, such as border collies, need more physical activity every day, but the average dog just needs to get out and walk. And if you're exercising your dog on a daily basis, you are also getting exercise. It's a win-win!

Cats also need to be on a proper diet as well. We want to remind you they need to eat meat protein. We had a client in the past who was a vegetarian and fed their cat strictly broccoli and rice. Please do not do this! They will end up being underweight and malnourished. If you stick by the diet our vets recommend for cats, they will be healthy and happy. Be also aware of feline obesity. Don't feed your cat more than they need.

Let's face it. Your pet's weight depends on you and what you feed it. As a pet owner, you are responsible for taking control of their health. A good diet is simple: feed them what they are supposed to eat, and don't feed them what they shouldn't.

Sunday, March 18, 2018

5 Tips for Making Your Pet Comfortable at the Vet

The veterinary clinic can sometimes seem like a scary place for your pet, especially if he or she has never experienced it before. It can also be stressful to make the trip for an appointment. But don't worry! There are ways to help your pet get accustomed to visiting the vet so that both of you can leave feeling satisfied.

Tip #1: Take your pet to the clinic multiple times before doing any exams or shots. Let him/her walk around and smell everything. It's important for your pet to get to know the staff on a non-invasive basis. Allow them to pet and dote over your loved one. Treats are a great way for him/her to associate the clinic with something good and positive. The staff will always have treats and are more than happy to give one (or two) to your pet. Then when you return for an actual visit, your pet will feel at home!

Tip #2: Prepare your cat for the car ride and vet visit. It's a known fact. Cats do not like cars, let alone the vet. But, there are ways to help them get comfortable with the idea. One thing that is important is get them used to the carrier. Leave it out somewhere in your house with treats inside and allow them to sniff and walk in and out several times. They will still likely hate the car, but at least they are familiar with and are safe in their crate. Again, try going to the vet a few times to get them familiar with a new surrounding.

Tip #3: If you stay calm, they'll stay calm (for the most part). Sometimes our clients can be just as anxious as their pets. It can be stressful to watch your baby being handled and given shots. However, it does not help him/her to see you just as fearful. To him/her, you are his/her protector and parent. If he/she sees you upset, this intensifies what he/she is already feeling. Try your best to be calm and do exactly what the vet tech and veterinarian tell you to do. They are trained professionals and do this on a daily basis.

Tip #4: Bring treats...lots and lots of treats. Who says you can't bribe your pet? Rewarding your pet for good behavior at the vet is encouraged. Also, allowing the vet and vet techs to give treats to your pet shows him/her that they can be trusted (at least a little).

Tip #5: Play with or take your pet on a walk before appointment. This will cut down on nervousness and get some of his/her energy out. It will also help prevent accidents at the vet.

Follow these simple tips and you have a greater chance of having a successful vet visit!

Thursday, April 13, 2017

Get the Right Dog for You!







Have you ever passed someone on the street with their dog and instantly become dog hungry? The cure is simple. Go get yourself a dog! But then you wonder, where do I start and what type of dog should I get?



People searching for a dog often make the mistake of purchasing/adopting the wrong breed for their lifestyles. We’ve often encountered clients who obtained a dog and then realized they can’t give it what it needs.



There was a client who adopted a Border Collie and had the best intentions, but lived in a small apartment and was absent from home a majority of the day. The dog spent most of its time in a kennel—which is not ideal for Border Collies, who require several miles of exercise every day. Eventually the owner had to find another person to take care of the dog.



You can avoid mistakes like this simply by doing your research. There are several things to consider when bringing a new family member into your home.



Is the breed good with children?

Some breeds of dog are not suitable for young children. If you have children, don’t pick a breed that may possibly bite them. Chow chows are one example of dogs who don't work well with children.



Health problems

Certain breeds of dogs are susceptible to different types of illnesses. For example, Pugs tend to have respiratory issues, while Standard Poodles are prone to ear infections.



Exercise demands

Some larger dogs, such as Australian Shepherds, require exercise every day. If you work outside the home and don’t have time for much exercise each day, a small breed of dog would be perfect for your situation.



Are living areas (apartments, homes, townhomes) suitable for the specific breed?

Some apartment complexes have different guidelines for dogs living in the apartments. Make sure you know what your landlord requires before obtaining a dog.  



Work schedule

Some dogs require more time than others. Make sure if you work that your dog’s needs are met.



Arranging boarding when out of town

Dogs still need attention when you go on vacation. Arrange proper boarding before you leave. This can be with a pet sitter or friend, or a professional boarding facility.



Costs of food

Dogs need to eat. Add dog food and treats to your budget.



Veterinary care

We recommend when you first get your dog that you set aside money or an account for veterinary expenses. It is likely your dog will get sick and need to visit the vet sometime in its life. Dogs also require maintenance services (vaccines, heartworm protection, grooming, etc.). It’s good to be prepared.



Who will be primary care taker?

Are children taking care of the dog? If so, parents still need to supervise them so that the dog’s needs are met. Sometimes in large family homes, the dog gets ignored.



Other pets in house

Some dogs get along with cats and birds—some don’t. If you have other pets and want to bring a dog home, consider the living space. Ask yourself, if I bring a new dog into the home, do I have enough space to keep my pets separated and happy?




Shelters or breeders

Shelters are a wonderful place to give a dog a forever home. Most dogs in shelters are adults and potty trained already. In our experience, they make great pets! Some people may choose to get their dog from a breeder. It’s good to make sure the breeder is legitimate before purchasing a puppy. Please avoid puppy mills at all costs! Puppy mills have terrible living conditions for dogs and puppies.






Puppy or adult

Some people want to raise a puppy and others prefer an adult dog. Either choice is rewarding, but make sure you’re prepared for whatever you decide. Puppies require lots of time and patience.



New dogs are always a fun experience! Being prepared before choosing your family member is in your best interest and will make the journey much better! And as always, staff at Parrish Creek are available for your questions.

Visit the AVMA website for more detailed information.

Monday, January 16, 2017

Technicians are the Lifeblood of a Vet Clinic


Being a technician is not only about playing with puppies and kittens. What an average person may not realize is that every one of our technicians performs duties that take at least 15 people in the human world to complete.

To your pet they are a...

1.      Nurse

2.      Nurse aid

3.      Lab technician

4.      Dental hygienist

5.      Surgical technician

6.      Anesthesia technician

7.      Pain management technician

8.      Pharmacy technician

9.      Rehabilitation therapist

10.  Orderly

11.  Administrative assistant

12.  Counselor

13.  Radiology technician

14.  Phlebotomist

15.  Housekeeper

*And they learn how to do all these positions in only two years of schooling and constant on-the-job training.

Veterinary technicians are a rare breed. It is not the money that keeps them coming back to work every day, as they make just over minimum wage, but their passion and love for animals. As Audrey, one of our technicians, puts it:

My job is not about pride and getting the blood or the catheter in, it is about being gentle and understanding to a scared animal that doesn't know what is going on and doesn't feel well.”

Parrish Creek Veterinary Clinic is fortunate to have some of the greatest technicians in the world (we are not biased). We specialize in exotics as well as dogs and cats, so our technicians have undergone rigorous training and education. Every day they work hard drawing blood from reptiles, performing dentals on cats and dogs (and ferrets), educating our clients, assisting in surgeries, comforting grieving owners, restraining birds, snapping x-rays of rabbits, analyzing lab work, filling prescriptions—the list goes on and on.




Allow us to introduce our wonderful technicians:

Crystal is our lead technician and has been with PCVC since 1997. She loves exotics, and is in the process of becoming a specialized exotics technician. Her interest in veterinary medicine began when she was teenager, and although she wanted to be a veterinarian at first, she realized she was more interested in being a technician. She has been in the field for 22 years. For her, the best part of her job is interacting with animals and helping them get back to health.

Audrey is a certified veterinary technician from Chicago and has been has a technician for 17 years, and certified for 12 of those years. Her love for exotics, especially ferrets, has made her job interesting and enjoyable. Ferrets are her absolute favorite animal. She even contemplated working in ferret research to help find cures for their diseases. Every day Audrey hopes that she can make a difference in the lives of our patients and clients, as well as learn something new.

Jen has been a technician for almost four years. Her sweet demeanor and patience with our clients and patients has made her a valuable part of our clinic. She loves working with so many different types of animals and learning something new every day. When she was younger, she always wanted to be a marine biologist and work with dolphins, but didn’t pursue it because of her fear of water. She knew, however, she wanted to work with various species of animals and pursued a career as a veterinary technician.

Dean is another one of our technicians who has a passion for snakes. If you bring in a snake, just know that Dean will be there to help. He graduated from the veterinary technician program at Utah Career College (now Broadview University).

Christine is the newest addition to the PCVC team and is being trained in exotics. We are excited to have her at our hospital.






A vet tech’s job is draining physically, mentally and emotionally. Our techs work long hours and are always paying attention to detail. If there were no vet techs, the veterinary world would be a dreadful place. We are extremely grateful for the technician staff at PCVC. They keep our clinic alive and running. Thank you!